Retailers cutting back on easy returns, free shipping

Retailers are reportedly cutting back on easy mail-in returns. Customers now might find themselves paying a premium when making returns. Finance professor Dan Roccato says that's because $816 billion worth of products were shipped out and returned last year.

News from Chicago

News from the Suburbs

Good Day Chicago

Politics & Policy

FOX 32 Special Reports

Health & Wellness

Entertainment & Culture

Consumer & Money

FOX 32 Sports