Air travel across US thrown into chaos after computer outage
Thousands of flights across the U.S. were canceled or delayed Wednesday after a government system that offers safety and other information to pilots broke down, stranding some planes on the ground for hours.
Thousands of flights across the U.S. were canceled or delayed Wednesday after a government system that offers safety and other information to pilots broke down, stranding some planes on the ground for hours.
FAA system outage cancels flights, doles out delays at Chicago airports
Airplanes were grounded for hours nationwide by a cascading outage in a government system that delayed or canceled thousands of flights across the U.S.
Airplanes were grounded for hours nationwide by a cascading outage in a government system that delayed or canceled thousands of flights across the U.S.
Chicago airports hustle to resume flights after ground stop lifted
A temporary grounding of all U.S. flight departures was lifted Wednesday morning and normal air traffic operations were "resuming gradually" after a nationwide system outage.
A temporary grounding of all U.S. flight departures was lifted Wednesday morning and normal air traffic operations were "resuming gradually" after a nationwide system outage.
Chicago flights canceled and delayed after FAA systemwide outage
Hundreds of flights were delayed and canceled in Chicago on Wednesday morning after the Federal Aviation Administration reported a system failure nationwide, temporarily grounding all domestic flight departures.
Hundreds of flights were delayed and canceled in Chicago on Wednesday morning after the Federal Aviation Administration reported a system failure nationwide, temporarily grounding all domestic flight departures.
Long lines build at O'Hare Airport after FAA reports system failure
Hundreds of flights have been canceled or delayed in Chicago Wednesday morning after the Federal Aviation Administration reported a system failure nationwide.
Hundreds of flights have been canceled or delayed in Chicago Wednesday morning after the Federal Aviation Administration reported a system failure nationwide.
Pilot makes emergency landing on I-355 near Bolingbrook
A pilot was uninjured when a small plane made an emergency landing Tuesday afternoon on the Veterans Memorial Tollway in Will County.
A pilot was uninjured when a small plane made an emergency landing Tuesday afternoon on the Veterans Memorial Tollway in Will County.
Chicago drivers lost 155 hours of their lives while stuck in traffic in 2022: study
Chicago drivers spent the highest amount of hours stuck in traffic in 2022, a new traffic study shows.
Chicago drivers spent the highest amount of hours stuck in traffic in 2022, a new traffic study shows.
Small plane lands on interstate in suburban Chicago
A small plane made an emergency landing on the Veterans Memorial Tollway near Bolingbrook Tuesday afternoon. The small plane landed on the right shoulder of southbound Interstate 355 near Interstate 55 as emergency crews assisted, according to Illinois State Police.
A small plane made an emergency landing on the Veterans Memorial Tollway near Bolingbrook Tuesday afternoon. The small plane landed on the right shoulder of southbound Interstate 355 near Interstate 55 as emergency crews assisted, according to Illinois State Police.
Promotions, not job cuts, follow Southwest Airlines holiday chaos
Southwest announced five promotions to help with operations. The airline canceled thousands of flights in late December because of a winter storm.
Southwest announced five promotions to help with operations. The airline canceled thousands of flights in late December because of a winter storm.
2023 travel forecast: What to book now for the year ahead
Travel expert Jeanenne Tornatore talks about the soaring demand for travel in 2023 and how to best approach lining up your trips this year.
Travel expert Jeanenne Tornatore talks about the soaring demand for travel in 2023 and how to best approach lining up your trips this year.
'Perfect storm': Expert weighs in on Southwest Airlines' technology meltdown that plagued holiday travelers
Passengers who were left stranded at airports throughout the nation are still upset after missing the holidays. The Southwest Airlines "flightmare" could cost the company nearly $825 million.
Passengers who were left stranded at airports throughout the nation are still upset after missing the holidays. The Southwest Airlines "flightmare" could cost the company nearly $825 million.
Southwest passenger suing airline over failure to provide refunds
This week, CEO Bob Jordan wrote a letter apologizing to customers about the chaos and offered those impacted 25,000 frequent-flier points, which is equivalent to about $300. These are in addition to customers' reimbursements and refunds. However, many customers say they are now facing delays on the airline's website when trying to apply the points to their account.
This week, CEO Bob Jordan wrote a letter apologizing to customers about the chaos and offered those impacted 25,000 frequent-flier points, which is equivalent to about $300. These are in addition to customers' reimbursements and refunds. However, many customers say they are now facing delays on the airline's website when trying to apply the points to their account.
'Inexcusable': Chaos continues at Midway after Southwest cancels 2,400 more flights
“I’m sorry, it’s 2022 how could you at least not be able to scan [luggage] tags so people can go online and say, ‘oh it’s here, or it hasn’t made it,’” one passenger said.
“I’m sorry, it’s 2022 how could you at least not be able to scan [luggage] tags so people can go online and say, ‘oh it’s here, or it hasn’t made it,’” one passenger said.
Southwest Airlines tells passengers service will be 'back to normal' Friday
Day four of 'where's my luggage?' continues.
Day four of 'where's my luggage?' continues.
Southwest cancels another 2,300 flights, expects normal operations to resume Friday
Southwest Airlines said it expects to return to normal operations Friday after slashing about two-thirds of its schedule in recent days, including canceling another 2,350 flights Thursday.
Southwest Airlines said it expects to return to normal operations Friday after slashing about two-thirds of its schedule in recent days, including canceling another 2,350 flights Thursday.
Southwest cancels another 2,300 flights, expects normal operations to resume Friday
Southwest is struggling to recover after being overwhelmed by a winter storm that left hundreds of pilots and flight attendants stranded out of position to operate flights.
Southwest is struggling to recover after being overwhelmed by a winter storm that left hundreds of pilots and flight attendants stranded out of position to operate flights.
Family celebrates baby's first Christmas stranded at airport
A family celebrated their baby's first Christmas stranded at the airport after weather conditions canceled their flight over the holiday weekend.
A family celebrated their baby's first Christmas stranded at the airport after weather conditions canceled their flight over the holiday weekend.
Chaos continues at Midway as passengers hope to retrieve missing luggage
The situation with Southwest Airlines appears to be getting slightly better, but there is still plenty of finger-pointing.
The situation with Southwest Airlines appears to be getting slightly better, but there is still plenty of finger-pointing.
CDA says flight disruption with Southwest will be considered 'controllable' --- What that means for passengers
The Chicago Department of Aviation said every flight disruption between Dec. 24 and Mon. Jan. 2 will be considered “controllable” and the airline will reimburse “reasonable” incidental expenses.
The Chicago Department of Aviation said every flight disruption between Dec. 24 and Mon. Jan. 2 will be considered “controllable” and the airline will reimburse “reasonable” incidental expenses.
'The pilots are ready to fly': Southwest employee speaks out after travel nightmares
The Southwest mess continues at Midway. We've heard a lot from passengers, but now we're hearing from a Southwest employee.
The Southwest mess continues at Midway. We've heard a lot from passengers, but now we're hearing from a Southwest employee.