Fast food drive-thru windows are getting slower
(FOX News) - If you’ve been waiting longer to get your drive-thru meal in the past year, it’s not just in your head.
According to the restaurant trade publication QSR Magazine’s annual study, fast food customers waited 19 seconds longer for their drive-thru meal than they did in 2014. QSR calls this a “significant slowdown” comparatively.
The survey analyzed data from 1,532 drive-thru windows at 29 national chains, including McDonald’s, Chick-fil-A, Dunkin’ Donuts, Starbucks and more, and found that it now takes about 222 seconds—a little over 3 and a half minutes—to get food. Last year, the average time was just over 203 seconds.
So what’s with the slowdown? It may be due in part to chains’ renewed focus on making sure orders are right.