(FOX News) - A 98-year old woman wants an apology from American Airlines after she said she was left strapped in a wheelchair at Dallas Fort Worth International Airport and left to fend for herself.
Rosario Sanchez says she flies to her daughter’s home in Gainesville, FL every year from her native Madrid. At 98-years old, Sanchez is still in relatively good health and moves around well, her daughter Rosa McElreath, told CBS DFW. But her family still asked American Airlines to provide an attendant who would push her through the large terminal upon her arrival to the U.S. on Sept. 17.
“When I saw the people from Madrid coming through and I wait for her and I panicked I thought maybe she didn’t come,” McElreath told CBS.
Sanchez had arrived on time but she said she was wheeled to the "baggage claim area of the secured customs terminal" and was led to believe she had to connect on another flight by an airport attendant. American Airlines told FoxNews.com that their records show Sanchez had checked a bag on her flight from Spain.