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New 211 help line launched for Chicago and suburban Cook County residents

By Fox 32 News
Published  January 27, 2023 1:02pm CST
Chicago
FOX 32 Chicago

Chicago, suburban Cook County launch 211 hotline for non-emergency services

Residents in Chicago and suburban Cook County will now have a free resource available to help them with their essential everyday needs.

CHICAGO - Residents in Chicago and suburban Cook County will now have a free resource available to help them with their essential everyday needs.

The 211 hotline is a service that is available 24/7. I was unveiled by Mayor Lori Lightfoot and other local leaders during a Friday news conference.

"The 211 system can connect residents to these navigators and a wide variety of Chicago recovery plan resources as well as many other resources in the city and the county," Lightfoot said.

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It connects people with essential health and social support and information during times of non-emergency crisis. Some of those resource categories include:

  • Food
  • Housing
  • Utility assistance
  • Child care
  • Disability services
  • Senior services
  • Education
  • Employment
  • Health Care
  • Immigration
  • Legal assistance
  • Substance use
  • Tax preparation
  • Transportation
  • Veteran services
  • Youth programs

Just dial 2-1-1 to talk with a local resource navigator. Text your zipcode to 898211 to connect over text message or chat online with a resource navigator on their website.

The help line is available right now for all residents.