CTA lifts capacity restrictions as city fully reopens

The CTA eliminated its rider capacity restrictions on buses and trains Friday and launched a new Transit Ambassador program.

The change came along with Chicago’s entry into the final Phase Five of Mayor Lori Lightfoot’s "Open Chicago" initiative. 

CTA riders are still required to wear a mask to travel but no longer need to social distance. 

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The Transit Ambassador program is the agency's latest effort to help welcome back transit riders as they resume their previous day-to-day activities.

The ambassadors, who are CTA employee volunteers, will greet riders, answer questions, and hand out information on measures the agency is taking to provide a safe and clean transit experience.   

The ambassador program will continue through the remainder of June.

For more information, visit transitchicago.com.