New Uber safety feature: Chicago among first cities to test rider verification system
If you aren't verified, you're not banned from using the app. But, if the driver doesn't see the blue check mark, they could decide not to pick you up.
New Uber safety feature: Chicago among first cities to test rider verification system
Uber is launching a new safety feature to address safety concerns and Chicago is one of the first cities to test it out.
Chicago rideshare drivers demanding fair wages as passenger fares rise
Rideshare drivers in Chicago are taking to the streets over concerns about wages and passenger fares.
Chicago rideshare drivers demanding fair wages as passenger fares rise
Rideshare drivers in Chicago are taking to the streets over concerns about wages and passenger fares.
Uber's Lost & Found Index: Here are the strangest things riders have forgotten
Uber unveiled its eighth annual Uber Lost & Found Index this week, offering a glimpse into the most surprising and frequently forgotten items left behind in Ubers worldwide.
Chicago rideshare drivers stage strike over unfair wages
Thousands of ride-share drivers in Chicago and across the nation shut down their apps today in a strike. Drivers have accused both Uber & Lyft of offering unfair wages and taking the majority of their ride commissions. Many say they drive to supplement their income, while so many others do drive as their full-time job.
Uber Eats faces backlash, customers complain of order issues and no refunds
Some Uber Eats customers say they've ordered food but it never shows up, or it's the wrong order and they don't get a refund.
Uber Eats faces backlash over customer complaints of order issues, no refunds
Many Uber Eats customers say they've ordered food but that it never shows up, or it's the wrong order and they don't get a refund.
Uber Eats customers complain of not getting refunds
A food fight is brewing between Uber Eats and customers as complaints rise over a lack of refunds.
Uber Eats delivery driver killed in Chicago shooting
A family in Chicago is speaking out after two brothers were involved in a fatal shooting while delivering food for Uber Eats in Humboldt Park.
Uber cracking down on users who give bad ratings to get refunds
The company is implementing a new system to protect its drivers from false claims by some customers.
Uber is now offering to pick up and return your packages for $5
Returning packages can get lost on anyone's to-do list. Uber wants to take the chore off your hands.
Rideshare safety for women comes to forefront as Lyft rolls out new feature
Joy Farrow and Laura Frombach talk about how women can make sure they're safe and comfortable during rideshares and ways to go about protecting themselves from dangerous situations.
Uber launches new in-app safety feature in Chicago
Uber is expanding its in-app safety features for Chicago drivers and riders beginning Wednesday, the rideshare company announced.
Uber driver sexually abused passenger in Elmhurst
An Uber driver was found guilty of sexually abusing a passenger in September 2020 in west suburban Elmhurst.
Chicago Uber and Lyft drivers protest unfair working conditions
Uber and Lyft drivers gathered Thursday on Chicago's North Side to protest unfair working conditions.
Uber giving Cook County Sheriff's Office $10K in vouchers to help domestic violence survivors
The Cook County Sheriff's Office says it averages about five to six cases of domestic violence a day.
Uber helping victims of domestic violence
Uber officials joined Cook County Sheriff Thomas Dart and the Victim Support Services Unit Thursday to highlight the program locally.
Uber, Cook County partner to help domestic violence survivors
Uber is taking a stance against domestic violence and human trafficking by offering victims a free ride.
‘God must have put you in my car!’: Uber driver donates kidney to passenger
A New Jersey man’s Uber ride turned into a trip that would save his life.