Air travel across US thrown into chaos after computer outage

Thousands of flights across the U.S. were canceled or delayed Wednesday after a government system that offers safety and other information to pilots broke down, stranding some planes on the ground for hours.

Chicago flights canceled and delayed after FAA systemwide outage

Hundreds of flights were delayed and canceled in Chicago on Wednesday morning after the Federal Aviation Administration reported a system failure nationwide, temporarily grounding all domestic flight departures.

Southwest passenger suing airline over failure to provide refunds

This week, CEO Bob Jordan wrote a letter apologizing to customers about the chaos and offered those impacted 25,000 frequent-flier points, which is equivalent to about $300. These are in addition to customers' reimbursements and refunds. However, many customers say they are now facing delays on the airline's website when trying to apply the points to their account.

'Inexcusable': Chaos continues at Midway after Southwest cancels 2,400 more flights

“I’m sorry, it’s 2022 how could you at least not be able to scan [luggage] tags so people can go online and say, ‘oh it’s here, or it hasn’t made it,’” one passenger said. 

Southwest cancels another 2,300 flights, expects normal operations to resume Friday
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Southwest Airlines said it expects to return to normal operations Friday after slashing about two-thirds of its schedule in recent days, including canceling another 2,350 flights Thursday.

CDA says flight disruption with Southwest will be considered 'controllable' --- What that means for passengers

The Chicago Department of Aviation said every flight disruption between Dec. 24 and Mon. Jan. 2 will be considered “controllable” and the airline will reimburse “reasonable” incidental expenses.

Holiday travel fiasco leaves thousands stranded
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The U.S. Department of Transportation says it will look into Southwest Airlines after 3,000 flights were canceled.

Rideshare drivers plan to refuse rides from O'Hare Airport

As if the flight situation wasn't bad enough, people lucky enough to land at O'Hare Airport might not be able to get a ride!