Airline accountability in focus as White House works on regulations to safeguard passengers
In a move to protect passengers, the White House is working on new regulations that would require airlines to pay-up for certain flight delays and cancelations.
In a move to protect passengers, the White House is working on new regulations that would require airlines to pay-up for certain flight delays and cancelations.
Michigan men fly to Chicago airport with 44 pounds of fentanyl in checked bags: DEA
Two men were arrested at Midway Airport on Tuesday after they were caught with 44 pounds of fentanyl in their check bags, officials say.
Two men were arrested at Midway Airport on Tuesday after they were caught with 44 pounds of fentanyl in their check bags, officials say.
Videos released by Chicago's police oversight agency show use of force incident at Midway Airport
A Southwest employee informed a Chicago police officer, who was on routine patrol, that a homeless person was drinking alcohol and disturbing passengers near Baggage Claim 6 at Midway International Airport.
A Southwest employee informed a Chicago police officer, who was on routine patrol, that a homeless person was drinking alcohol and disturbing passengers near Baggage Claim 6 at Midway International Airport.
Video released by COPA shows use of force incident at Midway
The incident began when an airline employee informed a Chicago police officer that an individual was drinking alcohol and disturbing passengers.
The incident began when an airline employee informed a Chicago police officer that an individual was drinking alcohol and disturbing passengers.
Midway unveils new restaurant 'The Orange Line'
Travelers through Midway Airport have a new refueling option.
Travelers through Midway Airport have a new refueling option.
Now hiring: TSA, Raging Waves, Six Flags looking for new workers across Chicago area
With the summer season just around the corner, local businesses are beginning to hire in mass.
With the summer season just around the corner, local businesses are beginning to hire in mass.
Severe weather prompts ground stop at Chicago airports
Ground stops were issued at Chicago airports due to severe weather in the surrounding area Wednesday morning.
Ground stops were issued at Chicago airports due to severe weather in the surrounding area Wednesday morning.
Ground stop in effect for flights arriving at Chicago's O'Hare Airport due to thunderstorms
Just before 4 p.m., the FAA said there was a Traffic Management Program in effect for planes arriving at O'Hare. This is causing arriving flights to be delayed by an average of one hour and 49 minutes.
Just before 4 p.m., the FAA said there was a Traffic Management Program in effect for planes arriving at O'Hare. This is causing arriving flights to be delayed by an average of one hour and 49 minutes.
Frontier Airlines offering nonstop flight from Chicago's Midway to Jamaica
Frontier Airlines launched nonstop service from Midway International Airport to Montego Bay, Jamaica today.
Frontier Airlines launched nonstop service from Midway International Airport to Montego Bay, Jamaica today.
Car crashes into fence surrounding Midway Airport
A driver crashed into a fence surrounding Midway International Airport Saturday morning.
A driver crashed into a fence surrounding Midway International Airport Saturday morning.
'We messed up': Southwest leadership testifies on Capitol Hill promising to do better
Southwest Airlines' leadership testified on Capitol Hill promising to do better and specifically answering to the need for more robust plane deicing procedures at Midway.
Southwest Airlines' leadership testified on Capitol Hill promising to do better and specifically answering to the need for more robust plane deicing procedures at Midway.
Frontier Airlines to offer nonstop flight from Midway to Puerto Rico
Frontier is also launching a “GoWild!” summer pass, allowing travelers to take unlimited flights between these months.
Frontier is also launching a “GoWild!” summer pass, allowing travelers to take unlimited flights between these months.
TSA discovers fewer guns at Chicago airports in 2022, nationwide is a different story
Passengers at O'Hare and Midway brought firearms less frequently than the national average.
Passengers at O'Hare and Midway brought firearms less frequently than the national average.
Chicago flights canceled and delayed after FAA systemwide outage
Hundreds of flights were delayed and canceled in Chicago on Wednesday morning after the Federal Aviation Administration reported a system failure nationwide, temporarily grounding all domestic flight departures.
Hundreds of flights were delayed and canceled in Chicago on Wednesday morning after the Federal Aviation Administration reported a system failure nationwide, temporarily grounding all domestic flight departures.
Southwest mess: Frustrated fliers still waiting for bags
The fallout continues over Southwest's recent meltdown, and many customers are still without their bags.
The fallout continues over Southwest's recent meltdown, and many customers are still without their bags.
Southwest passenger suing airline over failure to provide refunds
This week, CEO Bob Jordan wrote a letter apologizing to customers about the chaos and offered those impacted 25,000 frequent-flier points, which is equivalent to about $300. These are in addition to customers' reimbursements and refunds. However, many customers say they are now facing delays on the airline's website when trying to apply the points to their account.
This week, CEO Bob Jordan wrote a letter apologizing to customers about the chaos and offered those impacted 25,000 frequent-flier points, which is equivalent to about $300. These are in addition to customers' reimbursements and refunds. However, many customers say they are now facing delays on the airline's website when trying to apply the points to their account.
Southwest passenger suing airline over failure to provide refunds
The recent mass cancelation of Southwest Airlines flights has now resulted in a lawsuit.
The recent mass cancelation of Southwest Airlines flights has now resulted in a lawsuit.
'Inexcusable': Chaos continues at Midway after Southwest cancels 2,400 more flights
“I’m sorry, it’s 2022 how could you at least not be able to scan [luggage] tags so people can go online and say, ‘oh it’s here, or it hasn’t made it,’” one passenger said.
“I’m sorry, it’s 2022 how could you at least not be able to scan [luggage] tags so people can go online and say, ‘oh it’s here, or it hasn’t made it,’” one passenger said.
Southwest Airlines tells passengers service will be 'back to normal' Friday
Day four of 'where's my luggage?' continues.
Day four of 'where's my luggage?' continues.
Southwest cancels another 2,300 flights, expects normal operations to resume Friday
Southwest Airlines said it expects to return to normal operations Friday after slashing about two-thirds of its schedule in recent days, including canceling another 2,350 flights Thursday.
Southwest Airlines said it expects to return to normal operations Friday after slashing about two-thirds of its schedule in recent days, including canceling another 2,350 flights Thursday.